Legal Documents

bg99 Terms and Conditions

Please read these Terms and Conditions carefully before using the bg99 platform. They constitute a legally binding agreement between you and us.

Last Updated: January 1, 2026

Important: By registering or using bg99, you are deemed to have accepted these Terms and Conditions.

1 General Terms & Introduction

Bg99 (referred to hereinafter as the "Platform" or "we") is an online gaming and Sports Betting platform operated for users in Bangladesh. These Terms and Conditions ("Terms") apply to all users of the bg99 website and mobile application.

By creating an account, browsing, or using any service on bg99, you confirm that you have fully read, understood, and agreed to these Terms and Conditions. If you do not agree, please stop using bg99.

bg99 reserves the right to update these Terms at any time. Continued use of the platform after any changes constitutes your acceptance of the revised Terms.

Who do these Terms apply to?

  • All individuals using the bg99 website or app
  • For both registered members and guest browsers
  • Any individual accessing bg99 from any device
  • Users who have accepted a bg99 promotional offer

2 Account & Registration

A registered account is required to access the full range of bg99 services. You must provide accurate and truthful information during registration. Accounts created with false information may be suspended or terminated.

Account Registration Requirements

  • Each individual may create only one account. Multiple accounts are strictly prohibited.
  • The name, address, and phone number provided at registration must be accurate and up to date.
  • Keeping your account password confidential is your sole responsibility. Do not share it with anyone.
  • Any unauthorized access to your account must be reported to bg99 Support immediately.
  • Registering using another person's identity is strictly prohibited and may be subject to legal penalties.

Account Verification (KYC)

Bg99 may request identity verification documents at any time as part of compliance with international Anti-Money Laundering (AML) regulations. Withdrawals may be placed on hold until verification is complete.

Warning: If multiple accounts are detected, all account balances will be forfeited and a permanent ban will be issued.


3 Age Verification & Minor Policy

Bg99 is strictly for users aged 18 and above. Minors are not permitted to use this platform. By registering, you confirm that you are at least 18 years old.

Strictly prohibited: Allowing minors to use bg99 or operating an account on their behalf is strictly prohibited. Violations will result in account termination and forfeiture of all balances.

Bg99 may request a national ID, passport, or other government-issued document to verify age at any time. Failure to provide the required documents will result in the account being temporarily suspended.


4 Deposit & Withdrawal Policy

All deposit and withdrawal transactions on bg99 are processed through secure, encrypted channels. You can fund your account easily using Bangladesh's popular mobile banking services — bKash, Nagad, and Rocket.

Deposit Policy

  • The minimum deposit amount may vary depending on the payment method.
  • Deposits must be made using a payment account registered in your own name.
  • Deposits made from third-party accounts will be cancelled and returned.
  • Deposits are usually credited to your account instantly. If there's a delay, please contact support.

Withdrawal Policy

  • Account verification (KYC) must be completed before any withdrawal can be processed.
  • Processing typically takes within 24 hours. It may take slightly longer on weekends or public holidays.
  • Withdrawal requests may be placed on hold during a pending review if fraudulent activity is suspected.
  • Wagering requirements must be met before withdrawing any winnings derived from a bonus.

bg99's commitment: Paying out your winnings on time is our priority. If you experience any unusual delays, our 24/7 support team is here to help.


5 Bonus & Promotion Terms

Bg99 regularly offers a variety of bonuses and promotional offers. Each bonus comes with its own terms, which are clearly stated alongside the offer. Accepting a bonus means you agree to those specific terms.

General Bonus Terms

  • Wagering Requirement: A specified number of wagers must be placed before bonus funds can be withdrawn. The wagering requirement varies by bonus.
  • Validity: Each bonus has a set expiry period. Any unused bonus will be cancelled once it expires.
  • Game Restrictions: Some bonuses can only be used on specific games or sports.
  • Maximum Bet Limit: A maximum bet limit may apply while a bonus is active.
  • Single use only: The welcome bonus is available to each user once only.

Bg99 reserves the right to modify, suspend, or cancel any promotional offer at any time. If fraudulent activity is suspected, bonuses will be forfeited.


6 Betting Rules

The following rules apply to all Sports Betting, casino games, and live gaming on bg99. They apply equally to every user.

Bet Placement Rules

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If incorrect odds are displayed due to a technical error, bg99 reserves the right to void the affected bets.
  • Account hedging or arbitrage betting on the same event is prohibited.
  • Bets placed through match-fixing or any form of unfair advantage will be voided.

Result Determination

Internationally recognized results are used for Sports Betting. If an event is cancelled or unresolved, the outcome of the bet will be determined in accordance with bg99's own rules.

All game outcomes on bg99 are determined by a third-party certified RNG (Random Number Generator), ensuring complete fairness and verifiability.


7 Prohibited Activities

The following activities are strictly prohibited on bg99. Violations will result in permanent account closure and, where applicable, legal action.

  • Creating multiple accounts or using another person's account
  • Bonus abuse or bonus hunting strategies
  • Using the platform for money laundering or any illegal financial activity
  • Using hacking, cracking, or software vulnerabilities to gain an unfair advantage
  • Placing bets using automated bots or scripts
  • Harassing or engaging in offensive behavior toward other users
  • Impersonating bg99 staff

Warning: Engaging in any of the above activities may result not only in account closure but also in a report being filed with the relevant authorities.


8 Responsible Gaming Policy

Bg99 believes gaming should be a form of entertainment — never a source of financial or emotional harm. That is why we actively promote responsible gaming.

Steps you can take to protect yourself

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Gaming will be automatically paused if losses exceed a set limit.
  • Session Timer: Set a time limit for how long you play.
  • Self-Exclusion: You can block yourself temporarily or permanently.
  • Reality Check: You will receive reminders at regular intervals showing how long you have been playing.

If you notice signs of problem gambling, please visit our Responsible Gaming View the page.


9 Privacy & Data Protection

Bg99 treats the security of your personal information as its highest priority. We use industry-standard SSL encryption and secure data storage practices.

  • Your personal information is never sold to third parties.
  • Your information is used solely for service improvement, identity verification, and legal compliance.
  • To view our full Privacy Policy Privacy Policy Visit the page.

10 Changes to Terms & Effectivity

Bg99 may update these Terms and Conditions, in part or in full, at any time. The revised Terms will be published on the website, and the "Last Updated" date will reflect the change.

Continued use of bg99 after any changes will be considered acceptance of the updated terms. We recommend visiting this page regularly.

In the event of any conflict between the English and Bengali versions of these Terms, the Bengali version shall prevail.

For any questions or complaints regarding these Terms, please contact us: [email protected]


Terms & Conditions — FAQ

You must be at least 18 years old to open an account on bg99. Creating or using an account as a minor is strictly prohibited. If age cannot be verified, the account will be closed.

No. Each individual may hold only one account at bg99. If multiple accounts are created, all accounts will be permanently closed and all balances and bonuses will be forfeited.

A wagering requirement means you must wager the bonus amount a specified number of times before it can be withdrawn. For example, a BDT 500 bonus with a 10x wagering requirement means you must place a total of BDT 5,000 in bets.

Withdrawal requests are typically processed within 24 hours. However, KYC verification is mandatory for first-time withdrawals and may take additional time. Processing times may be slightly longer on weekends.

Yes. You can use the self-exclusion feature at any time to temporarily or permanently close your account. Contact our support team for more information.

For significant changes, bg99 will notify you via email or an in-platform notification. That said, it is good practice to check this page regularly on your own.

Our Core Commitments

Fully Secure Platform

Bg99 uses SSL encryption and advanced firewalls to keep your personal data and funds secure. Our security measures meet international standards.

Fast Payment Processing

Instant deposits via bKash, Nagad & Rocket, with withdrawals processed within 24 hours — your money reaches you on time, every time.

24/7 Bangla Support

Our Bengali-speaking support team is always ready to help. Reach us via live chat or email for a quick resolution.

Fair & Transparent Gaming

All game outcomes are determined by third-party certified RNG systems. No manipulation — just a completely fair gaming environment.

Responsible Gaming Tools

Deposit limits, loss limits, session timers, and self-exclusion — bg99 gives you all the tools you need to keep your gaming healthy and in control.

Clear Terms & Conditions

All bg99 rules are written in clear, plain language. There are no hidden terms — what is written is exactly what applies.

Limited-Time Offer

Now bg99Join on

Done reading the terms and conditions? Go ahead and register at bg99 now to claim your welcome bonus on your first deposit.

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